Everything teams ask us before they switch. If your question is not here, send it over and we will answer within a business day.
The Light is a customer relationship management app built for field sales teams. It combines lead and customer tracking, real-time team chat, route mapping with turn-by-turn navigation, appointment scheduling, and pipeline analytics in a single iOS app with a companion web dashboard.
It is designed for outside and field sales teams — reps who spend their day visiting customers rather than sitting at a desk. That includes home services, contracting, wholesale and distribution, and any team that works a territory in person.
There is a native iPhone and iPad app for reps in the field, and a web dashboard that runs in any modern browser for managers and back-office staff. Both read and write the same data, so changes sync across devices.
Starter is $29 per user per month for up to 3 users and 500 leads. Professional is $79 per user per month with unlimited users and leads, team chat, and the analytics dashboard. Enterprise pricing is custom and adds API access, SSO/SAML, an SLA, and a dedicated account manager.
Annual billing saves 20%. Full breakdown on the pricing section.
Yes — a 14-day free trial with no credit card required. Contact us through the form on the home page and we will set up your workspace.
Yes. You can import existing contacts from a spreadsheet during setup. If your current records come out of another CRM in an unusual format, send us a sample export and we will help map the fields.
The iOS app keeps working when you lose signal — you can still open customer records and add notes. Changes queue locally and sync automatically once the device reconnects, which matters in basements, rural territories, and parking garages.
Customer addresses are plotted on a map so you can see your territory at a glance. You can get turn-by-turn directions to any record, plan a multi-stop route for the day, and use geofence check-ins to log visits automatically when you arrive.
More detail in route planning for field sales teams.
Yes. Professional and Enterprise plans include real-time direct and group messaging with push notifications, so conversations about a deal live next to the record instead of in a separate email thread.
Your data is stored on Google Cloud infrastructure via Firebase, encrypted in transit over HTTPS and encrypted at rest. Every request requires authentication, and access rules scope each account to its own company's records.
See the privacy policy for what we collect and why.
Yes. Your customer and lead records can be exported to a standard file at any time. It is your data and there is no lock-in.
Email eunitedws@gmail.com or use the contact form on the home page. We aim to respond within one business day. Enterprise customers get priority support and a dedicated account manager.
Step-by-step guides live in the Help Center.